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Imago PMO acts as the controller of the personal data processed through this site and is responsible for the decisions relating to the purposes and means of processing this information.

Questions, requests or communications relating to privacy and the protection of personal data may be sent to:

E-mail: hello@imagopmo.com

Personal data may be collected directly from the visitor or automatically during navigation on the site.

2.1. Data provided by the visitor

When completing and submitting forms available on the site, contacting us or requesting information about our services, the visitor may provide:

• name;
• e-mail address;
• telephone number;
• company name;
• job title or role;
• area of activity;
• subject of the contact;
• information entered in the message field;
• information relating to projects, opportunities, business challenges or service needs;
• documents, presentations or files sent voluntarily, where this functionality is available.

The fields actually requested may vary according to the form or contact channel used.

We ask that the visitor not send sensitive personal data, confidential information, strategic data or third-party data that is not necessary to handle their request.

2.2. Data collected automatically

During navigation, certain technical information may be collected automatically by the site, by the hosting platform or by integrated technology services, such as:

• IP address;
• date and time of access;
• browser type and version;
• operating system;
• device type;
• pages visited;
• approximate time spent;
• source of access;
• interactions with content and pages;
• technical, operational and security logs;
• cookie identifiers or similar technologies;
• approximate location derived from the IP address, where available.

This information may be used to maintain the operation and security of the site, understand its performance and improve the browsing experience.

Personal data may be processed for the following purposes:

• to receive, analyse and respond to messages sent through the site;
• to make contact through the channels provided by the visitor;
• to clarify questions and provide information about Imago PMO’s services and capabilities;
• to understand needs, challenges, projects or opportunities presented by the visitor;
• to prepare requested proposals, presentations, preliminary assessments, estimates or commercial information;
• to evaluate opportunities for the provision of services, consulting, project management, transformation, partnership or collaboration;
• to schedule meetings, presentations, assessments or commercial conversations;
• to maintain the history of communications and professional relationships;
• to forward the request to the Imago Group area or company responsible for handling it;
• to improve the operation, content, security and usability of the site;
• to carry out statistical and performance analyses, where the corresponding tools are enabled;
• to assess the effectiveness of institutional content, pages and campaigns;
• to prevent fraud, abuse, unauthorised access and security incidents;
• to comply with legal, regulatory or contractual obligations;
• to exercise or defend rights in administrative, judicial or arbitration proceedings.

Personal data will not be used for purposes incompatible with those informed in this Policy.

Sending a message or request through the site does not represent automatic authorisation for the continuous sending of advertising or promotional campaigns. Where applicable, communications of this nature will be carried out in accordance with the law and may be discontinued at the data subject’s request.

Depending on the purpose and context, the processing of personal data may be carried out on one or more of the legal bases set out in the LGPD, including:

• the data subject’s consent;
• performance of a contract or of preliminary procedures relating to a contract requested by the data subject;
• compliance with a legal or regulatory obligation;
• the regular exercise of rights in judicial, administrative or arbitration proceedings;
• the legitimate interest of Imago PMO or of third parties, respecting the rights, fundamental freedoms and legitimate expectations of the data subject;
• protection against fraud, abuse and security incidents.

Where processing is based on consent, the data subject may withdraw it at any time, without prejudice to processing previously carried out on a valid basis.

Cookies are small files stored on the visitor’s device during navigation. They may be used to enable site functions, record preferences, increase security, measure page performance and, where authorised, personalise content or advertising.

In addition to cookies, the site may use similar technologies such as pixels, tags, identifiers, browser local storage and server logs.

The technologies actually used may vary according to the functionalities, settings and integrations enabled on the site.

The site may use the following categories of cookies:

6.1. Strictly necessary cookies

These are necessary for the basic and secure operation of the site and may enable:

• loading and displaying pages;
• the operation of contact forms;
• load balancing;
• prevention of fraud and malicious access;
• storage of privacy preferences;
• maintenance of the stability and security of navigation.

These cookies may be used regardless of specific authorisation when they are indispensable for the operation of the site or for the provision of a service requested by the visitor.

Disabling these cookies may compromise certain functionalities.

6.2. Functionality cookies

These allow the site to remember the visitor’s choices and preferences, such as language, region, display settings or other personalisations.

Where they are not strictly necessary, they will be used in accordance with the preferences chosen by the visitor.

6.3. Analytical or performance cookies

These may be used to understand how visitors use the site, including:

• most visited pages;
• approximate duration of navigation;
• source of access;
• occurrence of errors;
• technical performance;
• interaction with content, forms and page elements.

This information helps to improve the content, structure and operation of the site.

Whenever possible, data will be used in an aggregated or anonymised manner. Non-essential analytical cookies will depend on the visitor’s privacy settings or consent, where applicable.

6.4. Advertising and marketing cookies

If enabled, these may be used to:

• measure the effectiveness of campaigns;
• understand interactions with institutional or promotional content;
• limit the repetition of advertisements;
• present more relevant advertising on third-party sites or platforms;
• create campaign audiences;
• measure conversions, contacts or requests originating from campaigns.

These cookies are not necessary for the basic operation of the site and should only be activated in accordance with applicable preferences and authorisations.

6.5. Third-party cookies

Some functionalities may be provided by third parties, such as:

• hosting platforms;
• audience analytics services;
• tools to protect against automated access;
• meeting scheduling systems;
• embedded videos;
• social networks;
• messaging applications;
• maps;
• external forms;
• fonts, images or other external content.

These third parties may use their own cookies or technologies and process certain information in accordance with their respective privacy policies.

With regard to their period of operation, cookies may be:

• session cookies: remain active only during navigation and are usually deleted when the browser is closed;
• persistent cookies: remain stored for a certain period or until deleted by the visitor.

The storage period may vary according to the purpose, the technology provider and the applicable settings.

When the site uses non-essential cookies, the visitor may be offered options to:

• accept all cookies;
• reject non-essential cookies;
• select specific categories;
• change their preferences later.

The visitor may also configure their browser to block, limit or delete cookies. These settings vary according to the browser and device used.

Blocking strictly necessary cookies may prevent certain areas or features of the site from working correctly.

Deleting cookies or changing preferences does not affect the validity of processing previously carried out on a legitimate basis.

Imago PMO does not sell, rent or trade personal data.

Information may be shared only where necessary with:

• companies belonging to the Imago Group, to route and handle the request;
• providers of hosting, infrastructure, maintenance and site security;
• e-mail providers and communication tools;
• scheduling, videoconferencing or relationship-management platforms;
• providers of technology, analytics and storage services;
• providers responsible for site support or development;
• professionals, consultants or partners involved in preparing proposals or performing services;
• legal, accounting, financial or other advisors bound by duties of confidentiality;
• public authorities, regulatory bodies or the Judiciary, on the basis of a legal obligation, valid order or the need to defend rights;
• third parties involved in a corporate reorganisation, acquisition, incorporation, merger or similar operation, subject to legal requirements.

Suppliers and partners that process data on behalf of Imago PMO must use the information solely for the contracted purposes and adopt adequate security and confidentiality measures.

Given the corporate nature of Imago PMO’s services, certain communications may involve information relating to companies, projects, processes, organisational structures, operational challenges or business opportunities.

Although exclusively business information does not always constitute personal data, it may be associated with identified or identifiable individuals, such as managers, employees, representatives, clients or suppliers.

In such cases, this information will be treated in accordance with this Policy, with applicable law and, where they exist, with the contractual confidentiality commitments entered into between the parties.

Some providers of hosting, e-mail, storage, security, analytics, videoconferencing or technology infrastructure may maintain servers or carry out operations outside Brazil.

In such cases, an international transfer of personal data may occur.

Imago PMO will seek to use providers that adopt protection measures compatible with the LGPD and appropriate mechanisms to preserve the security, confidentiality and rights of data subjects.

Personal data will be stored for the period necessary to fulfil the purposes informed in this Policy, including:

• handling the request;
• maintaining the history of the professional or commercial relationship;
• preparing, negotiating or performing contracts;
• developing proposals or opportunities;
• complying with legal, regulatory, tax or contractual obligations;
• preventing fraud and incidents;
• exercising or defending rights;
• meeting applicable legal and limitation periods.

Periods may vary according to the nature of the data and the purpose of processing.

Once the need for use has ended, the data will be deleted, anonymised or kept securely where its retention is permitted or required by law.

Imago PMO adopts reasonable administrative, organisational and technical measures compatible with its activities to protect personal data against:

• unauthorised access;
• loss;
• alteration;
• improper disclosure;
• destruction;
• improper use;
• accidental or unlawful processing.

These measures may include access controls, restriction of permissions, use of passwords, security tools, backups, system updates, confidentiality commitments and guidance for those authorised to process the data.

Despite the efforts employed, no electronic transmission or storage system is entirely free of risk.

If a security incident capable of causing relevant risk or harm to data subjects is identified, Imago PMO will adopt the investigation, containment, correction and communication measures required by applicable law.

The data subject may exercise the rights provided for in the LGPD, as applicable, including:

• confirmation of the existence of processing;
• access to personal data;
• correction of incomplete, inaccurate or outdated data;
• anonymisation, blocking or deletion of unnecessary, excessive data or data processed in non-compliance;
• data portability, subject to applicable regulations and to commercial and industrial secrets;
• information about the public and private entities with which data has been shared;
• information about the possibility of not providing consent and the consequences of such refusal;
• deletion of data processed on the basis of consent, except in the legal cases for retention;
• withdrawal of consent;
• objection to processing carried out in non-compliance with the law;
• review of decisions taken solely by automated processing, where applicable;
• the filing of a complaint with the National Data Protection Authority.

Requests may be sent to: hello@imagopmo.com

To prevent fraud and protect the data subject’s own data, additional information necessary to confirm the identity of the requester or the legitimacy of their representative may be requested.

Requests will be analysed and answered under the terms and within the timeframes established by applicable law.

Imago PMO currently does not use the data collected through the site to make decisions that produce relevant effects based solely on automated processing.

Should this practice be adopted in the future, this Policy will be updated and the rights applicable to data subjects will be ensured.

Should the site make channels available for submitting CVs or presenting professionals, the data received may be used to:

• evaluate professional profiles;
• contact applicants;
• assess suitability for current or future opportunities;
• form a talent pool, where the applicant is informed;
• conduct recruitment and selection processes.

CVs and professional information will be kept only for the period necessary for the respective purposes or as authorised by the data subject.

The site has an institutional, corporate and commercial purpose and is not specifically directed at children or adolescents.

Imago PMO does not intentionally seek to collect personal data of children through this site.

If the improper collection of such information is identified, the legal guardian may request its review or deletion at the e-mail hello@imagopmo.com.

The site may contain links to pages, social networks, messaging applications, scheduling platforms, maps, videos or services administered by third parties.

Imago PMO does not control the privacy practices of these third parties and is not responsible for content or data processing carried out outside its own digital environments.

We recommend that the visitor consult the privacy policies of the respective services before providing personal information.

This Policy may be updated to reflect:

• legal or regulatory changes;
• changes to the site’s functionalities;
• adoption of new technologies;
• inclusion or removal of providers and integrations;
• changes to Imago PMO’s internal processes.

The updated version will be made available on this page, together with the date of its latest revision.

Relevant changes may be communicated by means of a notice on the site itself or through other channels considered appropriate.

Questions, requests or communications relating to this Policy, the use of cookies or the processing of personal data may be sent to:

Imago PMO
E-mail: hello@imagopmo.com